Rosemary - Overland Park Kansas
December 21st 2015
Appraissed value: $17500
rug cleaning and pet urine removal
total charge $292.00
Thoroughly cleaned our 20 year old Persian rug removing many pet urine stains we have owned a 9 by 12 Persian rug for at least 20 years during this time we have used a variety of rug cleaning companies who say they also clean Oriental Rugs but we have never been sure of the job we were receiving since we are aware that cleaning these hand-knotted rugs is difficult then we learned about KC rug cleaning through Angie's List and decided to try them the owner John Gerstner is a student of oriental rugs and is passionate about them he knows how to clean and sanitize them and restore them to their original Beauty he knows patterns and can appraise the rug my husband and I received a very through education and appreciation of the rug we purchased many many years ago he and an employee picked up a rug in late October and started working on it in early November through the entire process he kept us informed in great detail about what he was doing it was very tedious and time-consuming job to clean these rugs correctly when we got a rug back just before Christmas we were thrilled with how it looked the urine stains were gone we are pleased with the results of John's work and highly recommend his company to others who want their rugs to Sparkle once again!
Four Oriental hand made rugs cleaned and one repaired
He washed by hand are dirty area rugs and treated them if needed with enzymes washed and rewashed the trim fantastic job he is so inexpensive.
John is the most honest business man I've met in decades. this guy goes out of his way to provide the most impeccable service and takes so much pride in his work he also provides expert opinions on the rugs as of their origin and condition trust your finest rugs and carpets to this guy he is totally old school you will never find anyone like this anywhere
January 15th 2015
Persian Tabriz 1980-1989
Total charge: $346.33
John picked up my rug cleaned it several times and performed two color restoration he then delivered it back to my home he is a true professional and his knowledge and passion for fine rugs was remarkable when he delivered the rug back to my home it looks fine to me but later that day my wife noticed some small stains why I didn't see them before was completely a mystery I contacted John about this and he said he would take care of it when he was in my area within a few days we set up a time he came to my home and meticulously remove the stains the reader should keep in mind that he had already been paid and he came all the way from Kansas City Kansas to Olathe to take care of this he could easily have taken the position that the stains were my fault and charged me for it but he did not I wouldn't consider using anyone else but him again
"For almost two hundred years, (1820-2020) my family has lived in and loved the wonderful world of rugs! Our passion for rugs is contagious!"